1. Terms​

Welcome to the terms and conditions governed by Yukti Limited.​

1.1 What these terms cover

These are the terms and conditions on which we supply movement and wellness classes to you and your participants. Where the word 'Service' is used in this agreement, it shall be taken to mean each of our movement classes, workshops, or sessions including but not limited to yoga classes, pilates, breathwork, sound baths, meditation, calisthenics, and any related wellness services as applicable.

1.2 Why you should read them

Please read these terms carefully before you book any appointment with us. These terms tell you who we are, how we will provide services to you and your participants, how you and we may change or end the contract, what to do if there is a problem, and other important information. If you think that there is a mistake in these terms or require any changes, please contact us to discuss.

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2. Information about us and how to contact us​

2.1 Who we are

We are YUKTI LIMITED, a company registered in England and Wales. Our company registration number is 15221209 and our registered office is at 1 Batten House, The Drive, London, England, E17 3BX. Our registered VAT number is pending upon launch.

2.2 How to contact us

You can contact us by emailing our customer service team at: contact@yukti.health Or write to us at: 1 Batten House, The Drive, London, England, E17 3BX.

2.3 How we may contact you

If we have to contact you we will do so by telephone or by writing to you at the email address or postal address you provided to us within your booking request.

2.4 "Writing"

Includes emails. When we use the words "writing" or "written" in these terms, this includes emails.

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3. Booking Process and Contract Formation​

3.1 Booking Requirements

All classes must be booked at least 14 days in advance to ensure instructor availability and proper preparation. All bookings must be made through www.yukti.health or by emailing contact@yukti.health for further support.

3.2 How we will accept your booking request

Our acceptance of your booking order will take place when we email you a booking confirmation within 2 business days of your request, at which point a contract will come into existence between you and us.

3.3 If we cannot accept your booking

If we are unable to accept your booking, we will inform you of this in writing and will not charge you for the services. If we have already charged you, we will provide a full refund. This may be due to practitioner unavailability, health contraindications, or other circumstances beyond our reasonable control.

3.4 Your booking reference

We will assign a booking reference number to your appointment and tell you what it is when we accept your booking. It will help us if you can tell us the booking reference whenever you contact us about your appointment.

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4. Our Services​

4.1 What we offer

We provide movement and wellness classes as detailed on https://www.yukti.health/movement-classes including:

• Sound Bath (60 min) - Relaxing experience using crystal bowls and gongs for stress relief and meditation

• Corporate Yoga 45 (45 min) - Vinyasa yoga focused on core strength and stamina for busy professionals

• Beginner Yoga (60 min) - Fundamental yoga practice with warm-ups and basic postures

• 4 Beat Yoga (60 min) - Dynamic vinyasa practice synchronising breath and movement to 4 beats

• Yin Yoga (60 min) - Slow-paced practice targeting connective tissues through long-held poses

• Mat Pilates (60 min) - Low-impact bodyweight exercises focusing on core strength and flexibility

• Vinyasa Yoga (60 min) - Invigorating flow improving strength, flexibility and cardiovascular endurance

• Bodyweight Calisthenics (60 min) - Workout using bodyweight to build muscle, balance and flexibility

• Pranayama (Breathwork) (45 min) - Guided breathing exercises for mental well-being and self-awareness

• Yoga Nidra (45 min) - Meditative state between waking and sleeping for rejuvenation and balance

• Yoga & Meditation (75 min) - Complete practice combining postures, breathwork and meditation

• Gentle Yoga (60 min) - Slow-paced practice for those with limited physicality or injuries

4.2 Class Duration and Availability

Standard classes are approximately 60 minutes. Classes can be scheduled Monday to Friday between 7 AM and 7 PM.

4.3 Class Capacity

Each class should not exceed 30 participants to ensure quality instruction and safety.

4.4 Service delivery methods

Our classes may be provided:

• In person at your corporate location or designated venues

• At community centers or rented spaces

• In outdoor settings (weather permitting)

4.5 Instructor qualifications and standards

All our instructors are appropriately qualified and certified in their respective disciplines. We maintain professional liability insurance and adhere to standards set by relevant professional bodies including:

• Yoga Alliance Professionals (YAP)

• Register of Exercise Professionals (REPs)

• Complementary and Natural Healthcare Council (CNHC)

• British Wheel of Yoga (BWY) where applicable

4.6 Physical fitness and health requirements

You must inform us of any injuries, medical conditions, or physical limitations that may affect participation by any of your participants (including yourself) in movement classes. We reserve the right to modify or recommend alternative classes based on individual needs and safety considerations.

4.7 Children and young people

Classes for children under 18 require parental or guardian consent. Children under 16 must be accompanied by a parent or guardian during classes unless specifically arranged otherwise.

4.8 Equipment and venue requirements

• Yoga mats and any other required equipment may be provided by participants or clients - please confirm arrangements during booking

• We will provide any specialized equipment needed (sound bowls, props, etc.)

• You must provide a suitable space for the movement classes, free from obstructions and with sufficient room for all participants

• Adequate ventilation and lighting must be provided

• We recommend you provide changing and shower facilities for participants

• Instructors may play music during classes to help support the practice - please ensure appropriate sound equipment is available

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5. Health and Safety Requirements​

5.1 Health Waivers

All participants (including yourself if participating) must complete a health waiver prior to their first class at: https://form.jotform.com/243137323893358

5.2 Injury and Health Concerns

You are responsible for ensuring all participants (including yourself if participating) inform the instructor of any injuries or health concerns prior to the class.

5.3 Covid-19 Guidelines

Classes will adhere to current Covid-19 guidelines, including social distancing and sanitation measures as applicable.

5.4 Fitness and health representations

By booking our classes, you acknowledge and represent that all participants (including yourself if participating):

• Are physically capable of participating in the movement activities offered

• Have completed a health declaration form provided by you as the person making the booking

• Have disclosed any injuries, medical conditions, or physical limitations via the health declaration, which you have provided to us

• Understand the physical nature of the classes and associated risks

• Will not participate beyond their physical capabilities

• Will inform the instructor immediately if they feel unwell or experience pain

You are responsible for ensuring all participants (including yourself if participating) complete health declaration forms and for providing these to our instructors prior to class commencement.

5.5 Class participation guidelines

You must ensure all participants (including yourself if participating):

• Inform the instructor of any injuries or physical limitations before class

• Listen to their body and rest when needed

• Stay hydrated throughout the session

• Avoid eating large meals 2 hours before vigorous classes

• Wear appropriate clothing and footwear

• Arrive at least 10 minutes early to settle in and discuss any concerns

5.6 Exercise limitations and contraindications

Our movement classes may not be suitable for everyone. You should ensure all participants (including yourself if participating) consult their GP before participating if they have:

• Recent injuries or surgeries

• Cardiovascular conditions

• High or low blood pressure

• Pregnancy (please inform instructor for modifications)

• Any chronic medical conditions

• Are taking medications that may affect their physical performance

5.7 Emergency procedures

If any participant (including yourself if participating) experiences any discomfort, pain, or feels unwell during class:

• They should stop the activity immediately

• Inform the instructor

• Seek medical attention if needed

• Contact emergency services (999) for serious medical emergencies

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6. Payment Terms​

6.1 Class pricing

Current pricing for our movement classes is listed for each service on https://www.yukti.health/book-services

6.2 Payment process

• Invoices will be issued upon booking confirmation

• We accept bank transfers and credit card payments

• Payment is required according to the terms specified in your booking confirmation

6.3 VAT

If the rate of VAT changes between your booking date and service date, we will adjust the VAT rate accordingly, unless you have already paid in full before the change takes effect.

6.4 Late payment

If payment is not received by the due date, we may charge interest at 8% per annum above the Bank of England base rate, calculated daily from the due date until payment is received.

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7. Cancellation and Rescheduling Policy​

7.1 Client Cancellations

• Cancellations made at least 7 days before the scheduled class will receive a full refund

• Cancellations made within 7 days will incur a £35 cancellation fee

• Cancellations within 48 hours or no-shows will be charged £70

7.2 Rescheduling appointments

If you wish to reschedule your appointment, please contact us as soon as possible. We will accommodate rescheduling requests where possible, subject to practitioner availability and our advance booking requirements.

7.3 Service Provider Cancellations

If we need to cancel a class due to unforeseen circumstances, we will provide as much notice as possible and offer a full refund or reschedule the class at no additional cost.

7.4 Class modifications

If any participants (including yourself if participating) need modifications to exercises due to physical limitations or injuries, please inform your instructor before class begins. Our instructors will provide suitable alternatives where possible.

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8. Our rights to make changes​

8.1 Service modifications

We may modify our services to:

• Reflect changes in relevant laws and regulatory requirements

• Incorporate new treatment methods or techniques

• Enhance the overall experience and outcomes for clients

• Address safety or professional standards requirements

8.2 Instructor changes

While we aim to provide consistency, your regular instructor may not always be available. In such cases, we will provide a suitably qualified substitute instructor or offer to reschedule your class.

8.3 Cancelled classes

If we need to cancel your class due to instructor illness, insufficient bookings, or unforeseen circumstances, we will:

• Contact you as soon as possible (minimum 2 hours notice where possible)

• Offer an alternative class time or substitute class

• Provide a full refund if rescheduling is not suitable

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9. Data protection and confidentiality​

9.1 Health information

We will process health information for you and your participants in accordance with:

• UK GDPR and Data Protection Act 2018

• Our Privacy Notice

• Professional confidentiality requirements

9.2 Class records and attendance

We maintain records of class attendance and any relevant health information you provide for participants. These records are kept securely and confidentially in accordance with data protection laws.

9.3 Information sharing

We will only share information about you or your participants with third parties:

• With your explicit consent

• When required by law

• In emergency situations where safety is at risk

• With venue providers when necessary for class delivery (basic contact information only)

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10. Liability and insurance​

10.1 Our liability

We maintain professional indemnity insurance and public liability insurance. Our liability is limited to the extent permitted by law, except in cases of:

• Death or personal injury caused by our negligence

• Fraud or fraudulent misrepresentation

• Breach of statutory rights

10.2 Your responsibility

You are responsible for ensuring all participants (including yourself if participating):

• Accurately report their fitness level and any health conditions

• Follow instructor guidance and safety recommendations

• Do not exceed their physical capabilities

• Bring appropriate equipment (yoga mat, water bottle, etc.)

• Have suitable insurance coverage for physical activities

10.3 Physical activity risks

While our classes are designed to be safe, physical activity carries inherent risks including:

• Muscle strains or sprains

• Falls or loss of balance

• Aggravation of pre-existing conditions

• Cardiovascular stress in vigorous classes

• Dehydration or overexertion

• Individual reactions to breathing exercises or meditation

All participants (including yourself if participating) participate at their own risk and you must ensure all participants have appropriate personal insurance coverage.

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11. Professional conduct and standards​

11.1 Professional boundaries

We maintain strict professional boundaries in all client relationships. Any inappropriate behavior will result in immediate termination of services.

11.2 Continuing professional development

Our instructors engage in regular training and continuing education to maintain current knowledge of movement practices and safety standards.

11.3 Complaints procedure

If you have concerns about our classes or instructors:

• Discuss the matter directly with your instructor after class

• Contact our class coordinator at contact@yukti.health

• If unresolved, escalate to our management team

• You may also contact our relevant professional bodies if applicable

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12. Intellectual property​

12.1 Class methods and sequences

All yoga sequences, movement patterns, breathing techniques, and class structures used in our sessions remain our intellectual property or that of our licensed instructors.

12.2 Use restrictions

You and your participants may not record, photograph, or reproduce our classes, teaching methods, or materials for commercial purposes without written permission. Personal use for individual practice is acceptable unless specifically stated otherwise.

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13. Direct Booking Prohibition​

13.1 Instructor booking requirements

All classes and services must be booked through Yukti Limited via www.yukti.health or contact@yukti.health. You are prohibited from booking our instructors directly unless Yukti Limited has provided explicit written agreement for direct booking arrangements.

13.2 Breach of direct booking terms

If you breach the direct booking prohibition by arranging classes directly with our instructors without our written consent, you will be liable to pay Yukti Limited a finders fee of £500 for each month during which you have actively booked a minimum of 1 class directly with the instructor.

13.3 Instructor obligations

Our instructors are contractually obligated to direct all booking inquiries to Yukti Limited. Any instructor found to be accepting direct bookings without our consent will be subject to disciplinary action.

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14. Contact and Support

For any inquiries, changes to bookings, or additional support, please contact us at contact@yukti.health.

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15. General terms​

15.1 Entire agreement

These terms, together with our Privacy Notice, constitute the entire agreement between us.

15.2 Changes to terms

We may update these terms from time to time. We will notify you of significant changes and provide you with the opportunity to review updated terms.

15.3 Governing law

These terms are governed by English law, and any disputes will be resolved in English courts.

15.4 Severability

If any part of these terms is found to be unenforceable, the remainder will continue in full force and effect.

15.5 Contact for terms-related queries

For any questions about these terms, please contact us at contact@yukti.health or write to us at our registered address.